FAQ

We make every effort to keep your appointment on time and provide you value and excellence. Therefore, we request a two (2) day notice to schedule a regular cleaning service. Larger jobs (post-construction cleaning, spring-cleaning, clutter cleaning) where we need to provide two or more cleaning staff, requires a minimum of 4-5 days notice.

We request a minimum of two (2) business days cancellation notice! If for any reason, you have to cancel your cleaning appointment, please call us immediately. We are very strict about our two (2) business days cancellation policy, please honor it! Less then two (2) business days cancellations will be charged 1/2 the cleaning price as a cancellation fee. If hour staff show up at your doorsteps and for any reason not able to clean your home you will be charged for the full cleaning price. (example: locked doors, the construction crew is not finished and you the customer have to turn them away,)

Satisfaction guaranteed! Your satisfaction is our main concern. We want to make sure that you are no less than 100% satisfied every time we clean your home. If you are not happy with our cleaning performance, please call us within 24 hours and we will come back to fix the oversight.

Most of our customers provide us with a set of keys. You, the customer must make every effort to provide alternatives. If our workers cannot service your home due to locked doors, the cancellation policy applies!

If you have a small home or apartment, one cleaning person is able to handle the job efficiently. If your home is a three bedroom or larger, we usually send a team of two cleaning crew. Other occasions may require additional cleaning professionals. For example: cleaning up after construction, or for major spring-cleaning.

Hunterdon County, Morris County, Warren County, and Surrounding area.

We guarantee full discretion and security. We agree not to duplicate our customer’s keys. Upon cancellation, we return the keys within five business days. We do not share or sell our customers' information with third parties. We only use the information you provide to contact you about our services.

If you are pleased with the service, we encourage you to show your appreciation to the staff. Gratuity is a powerful way to say, I appreciate your work. However, it is not required.